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Password Reset

1.     Go to

2.     Enter username (Account Name) and student ID number (ID number).

3.     Answer your security question which you should have previously set-up in AccessAU.

4.     Enter new password; click PROCEED.

a.       Your new password must have at least 1 upper case letter, 1 lower case letter, & 1 number.

b.      Must be at least 8 characters.

c.       No part of your username can be used in your password.

d.      No previous password or variation thereof.

e.      Network passwords expire every 6 months.